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FAQ

DO YOU SUPPLY PRODUCTS THAT ARENT IN YOUR BROUCHURE?

We have trading partners all over the world so we offer a free sourcing service. Please contact our experienced staff through the website, email or telephone who will be happy to assist in the search for your ideal product.

 

WILL I SEE HOW MY ORDER IS GOING TO LOOK BEFORE I ORDER?

We will be happy to supply a proof sheet or mock up based on the description and artwork supplied by you. We will also be happy to amend or correct these images until you are satisfied and ready to place the order.

 

LEAD TIMES?

All our products have difference lead times and are subject to final artwork approval. Seasonal demand and stock availability can also effect lead times. We do offer a range of express items please contact one of our sales team for more details.

 

COLOUR REPRODUCTION?

Most corporate guidelines will have specific pantone colours that must be used on all printed materials. If this can't be supplied we will find the closest possible pantone equivalent to the colours used in the submitted artwork. As computer monitors do not display colours all the same and materials have different print qualities it is impossible to get a 100% match.

 

WHAT ARE THE MOQ'S?

Minimum order quantity is simply the smallest print run for a product that is also an attractive price to the customer. Orders below minimum can usually be accommodated but will incur additional cost.

 

HOW SHOULD I SUBMIT ARTWORK?

Artwork is best provided in a vectored EPS or PDF forma with Pantone colours. But we will be happy to provide or amend artwork for you based on your description.

 

I DONT HAVE SUITABLE ARTWORK

No problem, we can re-draw or vectorize your logo. Please call for more information.

 

WHAT ARE YOUR PAYMENT CONDITIONS?

Payment required in advance for all new clients. Credit accounts available for subsequent orders, on completion of application and subject to credit checks. Maximum credit given strictly 30 days.

 

NEED THE GOODS IN A HURRY?

Our experienced staff will suggest products relevant to your needs that can be produced on an experess service.

 

WHY USE AMT TRADE?

AMT Trade is a professional and trustworthy supplier. We can help with artwork. We can offer credit terms. We can offer storage facilities. We can help with fulfilment.